1. Acceptance of Terms Welcome to Sarita Tech. These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Sarhay Quintero doing business as Sarita Tech ("we," "us," or "our"), concerning your access to and use of the saritatech.com website as well as any other media form, media channel, mobile website, or related, linked, or otherwise connected thereto (collectively, the "Site") and our services..
By accessing the Site or purchasing our Services, you acknowledge that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Site and Services and you must discontinue use immediately.
2. Services & Earnings Disclaimer Sarita Tech provides business architecture consulting, GoHighLevel (GHL) implementation, 1:1 mentorships, and educational resources ("Services").
- No Income Guarantees: You acknowledge and agree that Sarita Tech has not made any guarantees, warranties, representations, or assurances whatsoever regarding any specific financial outcome, profits, or business success. Any testimonials or examples used are not intended to represent or guarantee that you will achieve the same or similar results. Your success depends on your background, dedication, desire, and motivation.
- Consulting Nature: We provide strategy and technical configuration. We are not responsible for your business decisions, ad spend losses, or day-to-day operations.
3. Payments, Billing & No Refund Policy
- Payment Terms: All fees are due prior to the commencement of Services or access to digital products. You authorize us to charge your selected payment method for these fees.
- No Refunds: Due to the nature of our Services (digital content, intellectual property access, and time-based consulting), ALL SALES ARE FINAL AND NON-REFUNDABLE. We do not offer refunds for "change of mind" or lack of usage.
- Chargebacks: You agree that you will not initiate any chargeback, reversal, or dispute with your credit card issuer or bank for any valid transaction under these Terms. Attempting a chargeback for a valid purchase is considered a breach of these Terms and may result in immediate termination of access and legal action to recover funds and associated legal fees.
4. Intellectual Property Rights Unless otherwise indicated, the Site and Services are our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
- Limited License: You are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. You may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Site or Content for any commercial purpose whatsoever (e.g., reselling our snapshots or templates) without our express prior written permission.
5. User Representations By using the Site or Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you have the legal capacity and you agree to comply with these Terms; (3) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; and (4) your use of the Site will not violate any applicable law or regulation.
6. Third-Party Tools & HighLevel Our Services often involve the use of third-party platforms, specifically GoHighLevel (HighLevel). We are an independent provider and are not an employee, agent, or partner of HighLevel. We are not responsible for any downtime, data loss, or policy changes enacted by HighLevel or any other third-party software provider.
7. Limitation of Liability To the fullest extent permitted by law, in no event will Sarita Tech, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site or services, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.
8. Indemnification You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Terms; (3) any breach of your representations and warranties set forth in these Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.
9. Dispute Resolution (Binding Arbitration)
- Governing Law: These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Florida, applicable to agreements made and to be entirely performed within the State of Florida, without regard to its conflict of law principles.
- Arbitration: Any legal action of whatever nature brought by either you or us (collectively, the "Parties") shall be commenced or prosecuted in the state and federal courts located in Seminole County, Florida, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.
- Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (1) no arbitration or proceeding shall be joined with any other; and (2) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis.
10. SMS and Communications (A2P Compliance) By entering your phone number in our forms, you consent to receive text messages from Sarita Tech for transactional (e.g., order updates, mentorship reminders) and marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP. Read our [Privacy Policy] for more details.
11. Modifications and Interruptions We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site or Services. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
12. Electronic Communications, Transactions, and Signatures Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.
13. Contact Us To resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at: